Refund policy

RETURNS & EXCHANGES

Your First Order, With Confidence

WHAT IS YOUR RETURN POLICY?

At Maska, we want your first experience to feel thoughtful, supported, and confident from the very beginning.

For eligible first U.S. orders, unopened full-size products may be returned within 30 days of delivery, in accordance with the guidelines below.

For U.S. Orders Only:

•⁠  ⁠Eligible for first U.S. orders only

•⁠  ⁠Only unopened, full-size items are eligible for return

•⁠  If it doesn’t feel right for your skin, you can request a return within 30 days

•⁠  ⁠Approved returns will be refunded to the original payment method

•⁠  ⁠No restocking fee applies

We are always here to help with product guidance before purchase and support after delivery.

In general - final sale items, Première Edition Products, and Première Sets are not eligible for return.

To start a return, or if you have questions about eligibility, our team is here to help at support@maskaorganics.com.