Privacy policy

Last updated: December 11, 2025

MASKA ORGANICS - PRIVACY POLICY

Maska Organics operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Maska Organics is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

---

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data.

We may collect or process the following categories of personal information:

• Contact details: name, address, billing/shipping address, phone number, email

• Financial information: payment card details, billing information, transaction data

• Account information: username, password, preferences, saved items

• Transaction information: items viewed, cart activity, purchases, returns, exchanges

• Communications: information you provide when contacting customer support

• Device information: IP address, browser type, device identifiers, network information

• Usage information: interaction data, timestamps, navigation patterns

Depending on your jurisdiction, some of this information may be considered “sensitive”, however, we do not intentionally collect government identifiers, biometric data, precise geolocation, health or medical records, or protected-class information.

---

Personal Information Sources

We may collect personal information from:

• Direct interactions (account creation, purchases, messages, form submissions)

• Automated technologies (cookies, scripts, analytics tools, Shopify platform data)

• Service providers (payment processors, shipping partners, analytics tools)

• Business partners or third parties, where permitted

---

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

We use personal information to fulfill orders, process payments, authenticate accounts, manage returns/exchanges, deliver recommendations, and personalize your shopping experience.

Marketing and Advertising

We may send marketing communications via email, text, or other channels and display personalized ads on our site or other websites based on your interactions.

Security and Fraud Prevention

To authenticate accounts, secure transactions, detect malicious activity, and protect the integrity of our platform.

Customer Communication and Support

To respond to inquiries, manage your account, and support your use of the Services.

Legal Compliance

To comply with legal obligations, respond to lawful requests, enforce policies, and protect our rights and users.

---

Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

• Enable website functionality

• Remember your preferences

• Understand traffic and usage patterns

• Support performance and analytics

• Deliver personalized marketing

You may adjust cookie settings in your browser; disabling certain cookies may impact functionality.

---

Sale or Sharing of Personal Information

We do not sell personal information in exchange for monetary consideration.

However, under certain privacy laws, sharing personal information for purposes such as targeted or cross-context behavioral advertising may be considered a “sale” or “sharing.”

We may share identifiers, device information, or interaction data with advertising and analytics partners to measure campaign effectiveness, improve relevance, and understand engagement.

You may opt out of such sharing where required by law by adjusting cookie preferences, enabling browser-based privacy controls, or contacting us directly.

---

Global Privacy Control & Do Not Track Signals

Some browsers or devices allow you to transmit Global Privacy Control (GPC) or “Do Not Track” signals. Where required by applicable law, we honor valid GPC signals as a request to opt out of the sale or sharing of personal information for targeted advertising.

Because there is no uniform industry standard for these signals, our response may vary based on jurisdiction and technical capability.

---

Sensitive Information We Do Not Collect

Maska Organics does not knowingly collect:

• Biometric identifiers

• Precise geolocation data

• Government-issued identification numbers

• Health/medical data beyond general consumer skincare needs

• Race, religion, or other protected-class data

If such data is inadvertently provided, it will be deleted when identified.

---

How We Disclose Personal Information

We may disclose personal information in the following situations:

• With Shopify, who hosts and powers our store

• With vendors and service providers, e.g.:

  • Payment processors

  • Cloud hosting

  • Data analytics

  • Shipping and fulfillment partners

  • Customer support tools

• With marketing and advertising partners

• With affiliates, as part of normal business operations

• With your consent, including social login or third-party widget interactions

• To comply with legal obligations, enforce terms, or protect rights

• In connection with business transactions (merger, acquisition, restructuring)

---

Relationship with Shopify

Shopify collects and processes personal information to operate and enhance its platform and may combine your activity with data from other merchants. Shopify is responsible for processing this data and handling rights requests for data it controls.

To learn how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

---

Financial Incentives (Lauréls, Discounts & Offers)

In certain circumstances, we may offer incentives such as:

• Email sign-up discounts

• Laurél reward points

• App-specific loyalty benefits

These incentives involve the collection of personal information (such as email or purchase behavior). Participation is voluntary, and you may withdraw at any time by contacting us.
The value of your data is reasonably related to the incentive offered (e.g., discounts, loyalty benefits, early access experiences).

---

Automated Processing & Profiling

We may use automated tools to analyze interactions with the Services in order to personalize content, recommend products, or improve performance. These activities do not produce legal or similarly significant effects on individuals.

Where required by law, you may request information or object to certain automated processing.

---

International Data Transfers

Maska Organics is based in the United States. If you access the Services from outside the U.S., your personal information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

We take reasonable steps to ensure appropriate safeguards are in place consistent with applicable data protection laws.

---

Security and Retention

We use administrative, technical, and physical safeguards to protect your data, though no security system is completely infallible.

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this Policy

• Provide Services and maintain your account

• Comply with legal obligations

• Resolve disputes

• Enforce policies

When data is no longer required, it will be deleted or de-identified.

---

Your Rights and Choices

Depending on your location, you may have the right to:

• Access / Know your personal information

• Request deletion of personal information

• Request correction of inaccurate data

• Receive a portable copy of your data

• Opt out of sale or sharing for targeted advertising

• Manage communication preferences

• Appeal a decision regarding a privacy request

We may require identity verification before processing requests.

---

U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable privacy laws, including the right not to be discriminated against for exercising privacy rights.

---

Authorized Agents

You may designate an authorized agent to submit privacy requests on your behalf. We may require proof of authorization and identity verification.

---

California Shine the Light Disclosure

We do not disclose personal information to third parties for their own direct marketing purposes.

---

Managing Communication Preferences

You may unsubscribe from marketing emails at any time using the link in our emails. Transactional emails (order confirmations, shipping updates) will still be sent as needed.

---

Complaints & Right to Appeal

If you have concerns about how your personal information is handled, please contact us.
Where applicable, you may also appeal a decision or lodge a complaint with your local data protection authority.

---

GDPR — Legal Bases for Processing

For individuals in the EEA or UK, we process personal information under the following legal bases:

• Performance of a contract

• Consent

• Legitimate interests

• Compliance with legal obligations

---

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe a child has provided information, please contact us.

---

Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or requirements. Updates will be posted with a revised “Last updated” date and, where required, we will provide additional notice.

---

Contact

If you have questions about our privacy practices or wish to exercise your rights, please contact us:

info@maskaorganics.com
Harrisburg, NC 28075, US